Team & Careers

Team & Careers

Our team is organized around customer touchpoints rather than internal functions. Every department is directly accountable for customer issues.

Department Structure & Responsibilities

DepartmentResponsibilityEmail
International Trade DepartmentHandles export inquiries, quotation calculations, contracts, and documentation. Divided into Southeast Asia, Middle East, South America, Africa, CIS, and Europe groups.sales@ugbsteel.com
Technical Support TeamProvides material selection recommendations, standards comparison, fabrication solutions, and drawing reviews, and participates in technical clarification for projects and resolution of quality disputes.tech@ugbsteel.com
Production Planning DepartmentHandles production scheduling and delivery commitments, coordinates rolling, finishing, and fabrication operations, and arranges production in batches according to project milestones.plan@ugbsteel.com
Quality Control CenterResponsible for incoming raw material inspection and outgoing finished product inspection, issuing and tracing mill certificates, and coordinating third-party inspection processes.qc@ugbsteel.com
Logistics & DocumentationHandles shipping bookings, port consolidation, loading supervision, document preparation, commercial inspection and certificate of origin procedures, and shipment tracking in transit and on arrival.logistics@ugbsteel.com
After-Sales ServiceCoordinates cargo receipt on arrival, receives and resolves quality disputes through to closure, and leads root cause analysis and corrective action follow-up.service@ugbsteel.com

Open Positions

PositionKey ResponsibilitiesWhat We Look For
Overseas Sales Representative (Southeast Asia / Middle East)Develop regional customers and follow up on orders, prepare quotations, and execute contractsAbility to read technical specifications; willingness to work long-term in the same market
Technical Support EngineerProvide material selection recommendations, standards comparison, fabrication solutions, and quality dispute resolutionBackground in metallurgy or materials, with hands-on field experience
Logistics & Documentation SpecialistShipping bookings, container consolidation, loading supervision, document preparation, and export complianceFamiliarity with L/C terms and procedures at major export ports
Production Planning SpecialistProduction scheduling and delivery date confirmation, coordination of rolling and processing operationsStrong sense of delivery deadlines; data-driven decision-making
Please send your CV tohr@ugbsteel.comPlease use the subject line "Position + Name + Years of Experience". We will respond within one week to arrange an interview.

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